One Day Shipping Delivery FAQs
Mark: Hi, it's Mark from Top Local. We're here with Mark Huggan of Phantom Couriers in Vancouver. Vancouver's favourite courier company and we're going to talk about one day shipping FAQ's. How you doing today Mark?
Mark: Doing good yeah. Everybody's favourite, all the time, they love us. Well you know, next day shipping is super popular with us and we try to make it as easy as we can. So fire some frequently asked questions and I'll give you some frequently given answers. How's that sound?
Mark: Sounds wonderful. So how much does one day shipping cost?
Mark: So we do a flat rate for Canada. So say you wanted Vancouver to Toronto. We would do it for a regular envelop starting at $37 and then it could be a little less or a little more depending on it it's a little or big package or a little further away or rural areas. But most major cities. So pretty simple flat rate keeps it simple.
Mark: So how does next day delivery work?
Mark: Yeah, call us or you just use our app and you order the trip. We'll send a courier to pick it up. We bring it here. We'll manifest it, make sure it gets down to the airport, put on a jet and we'll track and trace it for you. So proactively you don't have to think about it. Once it's gone, once you've ordered it, stop thinking. We will do address corrections, all sorts of you know, right down to the delivery and then we send you a proof of delivery email. It's so simple.
Mark: That sounds awesome. So what's the cutoff time for next day delivery?
Mark: Yeah cutoff time, right. I want them here by 3 o'clock. So a lot of people call us, they're like.. "Oh, I thought you said call us by 3." We will hustle but really, we need to have it here by 3, get everything properly done and back to the airport. So 3 o'clock is our cutoff but we're pretty, we try to be flexible. And no it's not a perfect world. International, it needs to be here by 2 because there's usually customs docs or something that goes with it if it's going out of the country.
Mark: Of course and you guys are still working on that time warp thing.
Mark: Yeah got it under control. You know, I've been testing myself lately - I just got back and stuff like that. We also do like overnight to the Island and same day, so like on demand. A lot of people forget about that. They might just like Purolator it but a similar cost we could fly it over. So the Island's not cheap. It's cheaper to go to Toronto sometimes that Vancouver Island. So we can go same day for $65 or $37.40 for overnight. Same easiness.
Mark: And is it next day, overnight - is it the same type of deadline time deadlines?
Mark: Yeah. Most businesses get their stuff by like between 10:00 and 12:00. They're dropping all day but you could say generally between 10:00 and 12:00. Any residential areas outside the downtown or metropolis, it'll be by end of day because there's a lot more ground to cover. Any rural ares or suburban areas, they're going to go by end of day.
Mark: So there you go. The guys to see if you have a package to ship next day in Vancouver, Phantom Couriers. You can reach them at 604-899-5447. They're always working. Mark's crazy. He just want to deliver your stuff right now.
Mark: I'm not leaving until you call. For sure Mark. Yeah thanks man it's been a great interview.
Mark: See you.