Mark: Hi, it's Mark from Top Local. We're here with Mark Huggan, Phantom Couriers in Vancouver, one of BCs, 100 fastest growing companies. Open seven days a week, delivering all over the province now, especially in the lower mainland and Vancouver Island, Gibsons. How are you doing today, Mark?
Mark: We are doing great. Thank you.
Mark: So curbside pickup, what's curbside pickup. That's something you guys are really moving into.
Mark: Yeah, it's easy. So you want to go shopping or buy something then most companies, you go to their website and it says place order and will alert you when the product has been picked by their staff.
For instance, myself, I have been using the curbside pickup at a bicycle store on West Broadway. So I placed my order. And then it says, thanks for your order. We'll send you an email or a text when it's ready. And I'm like, Oh, I don't really want to stand by and wait for it. So I just put it into the courier software.
And when I get my text, it's ready. I send the courier and, you know, two hours later, I've got my items. They just take the order number and go pick it up. It's really convenient for me to use the courier to go pick it up because I can be in two places at the same time. Courier's picking up my stuff. I'm doing other things. Saves me time and it's really effective.
I also do it myself at the Home Depot. It's summer getting things going on my deck. I wanted a bunch of stuff. I just ordered it all up. Quickly the ding happened and I'm like, Oh, well, I'm at home. I'm not going to go drive down there. My car is way too small. So I just sent a courier to go pick it all up. And it was, you know, 20 minutes later, 25 bucks later, I got all my stuff. And then all of our customers, they do it too.
So big items like furniture at CB2. You just send us the invoice. We'll pick up the furniture because it usually comes in from a fulfillment warehouse and that's a long time waiting, but people are very excited to get their new furniture. They always want to get it.
Coach, you know, that place. Luxury items, people sort of, you know, they're not exactly having a great time right now because of the situation. So they want to reward themselves with something nice. They'll order something beautiful from Coach, and they'll be like, Oh, can't pick it up. But ding, courier will bring it to you. And they're ecstatic, when we're at the, it's here, they're so happy.
Holt Renfrew. The other day, we picked up a nice pair of shoes. I mean, Nice. Pair of shoes. Super nice pair of shoes. Delivered them.
Cannabis, wine, cigars, you know, it's really easy. You just order it from the store. They text you. You tell us, we're gone. You have it in 20, 30 minutes. It's really easy in Vancouver.
Mark: And that's seven days a week. If the store is open as well, right?
Mark: Yeah, for sure. Especially on weekends because who wants to be doing errands on weekends? When you could have Phantom Couriers do the errands and you can have your fun. And that's the whole idea. So there's something new that came out of this whole shutdown is the start up of curbside pickups. It makes it a lot easier for consumers. It's not online next day overnight. It's at the store, same day delivery. So it's really better than waiting for Amazon to bring it. It gets you the stuff that same day, in most cases. So it's pretty cool. I like it.
Mark: And so on weekends, you guys are doing a lot of wine and grocery delivery, is that right?
Mark: Yep. 100%. Everybody wants their wine and their food. And it's, you know, now that it's nicer weather, nobody wants to be driving around in that hectic traffic so we can consolidate a route, boom, pick it all up.
You know, Okanagan wines. We pick it up all day, Marquee wine all the time, Cigar Connoisseur, Vancouver Cigar. Go and pick those things up, drop them off at people's places. And then Whole Foods does all the groceries. So it's pretty good for getting your weekend adventures or, you know, activities, you don't have to go out and drive around.
We'll get you all the goodies and you can have a nice relaxing evening. Makes sense to me.
Mark: Yeah. Since we've actually got the sun again.
Mark: Beautiful British Columbia, man.
Mark: Alright, so there you go. If you need anything curbside pickup relax, take it easy. Let Phantom Couriers deliver it right to your door.
Mark: Easy, quick, easy, fast. They'll deliver a bridge for you. No matter what it is, they'll deliver everything pretty much.
Mark: Pretty much, man. And people are happy, so that's keep them happy.
Mark: So you can reach them at (604) 899-5447 in the lower mainland or +1 844-899-5447. Seven days a week, they'll get it delivered for you.
Any package anywhere...
Mark: Phantom Couriers gets it there.
Mark: Thanks Mark.
Mark: Right on. Thank you.