Vancouver is known as a laid-back west coast city, but don’t tell that to the employees of Phantom Couriers who work hard to serve their customers around the clock. Their couriers’ stream in and out of their downtown office, picking up and delivering packages quickly and efficiently.
Whether you phone or use their automated online ordering system, there is no doubt that Phantom Courier is a well-oiled machine. Obviously, more and more people are discovering their amazing customer service as they choose Phantom Courier over larger companies like Canada Post, UPS, and Fedx. Phantom Couriers is Vancouver oldest independent courier, offering local, national, and international delivery.
Recently, Phantom Couriers was chosen as one of BC’s fastest growing companies by Vancouver Business Magazine based on 5 years of consistent growth. To be eligible, the company needs to have its headquarters in British Columbia.
British Columbia might not have the economic heavyweights like Toronto – the banks, the insurance headquarters, or the media companies – but its natural resources and proximity to Asia make it a favourable place to do business as the businesses on the Business in Vancouver list can attest.
What is Phantom’s secret to success? Owner and operator Mark Huggan says it’s about” being the best tool for our customers. We focus on making our customers succeed and being an extension of their office.”
By being customer centric, Phantom is able quickly to react to customer’s needs – a must in the fast-paced world of package delivery. As attested by its growth, Phantom Courier is a welcome alterative to larger, faceless corporate couriers with poor customer service
Although they pride themselves on being locally owned and having a family atmosphere, they also have a network of world-class international delivery services in more than 220 countries and territories worldwide. They can get shipments to their destination overnight or can provide more economical options with standard international shipping.
Huggan comes from very humble roots and stays humble about making the Business in Vancouver list, quick to credit his closely-knit employees for the company’s success. Huggan started off as a single bike messenger working out of his art studio. He started his business by printing pamphlets and slipped them under the doors of local businesses.
Although Phantom Couriers has now grown to over 30 busy employees, they still use the personal touch with each customer they come into contact with. It’s this core value that allows the company to help more people while still staying true to its roots.
This attitude is what drives Mark Huggan, who doesn’t see making the list of fastest growing companies a big deal. For him, as long as he’s serving the people who trust him to get important documents and packages to where they need to go, he is happy.
Do you have an urgent package that your client in Victoria needs tomorrow? You might start to panic and wonder what the most efficient and cost-effective way to get it there.
The answer is ordering online with a few clicks and getting Phantom Courier to pick it up for you. To get started click HERE.
If this is the first time with Phantom Couriers then using an account is easy with 4 simple steps.
1) Just enter your name, address, and other information before creating a password. Once you have opened an account, ordering is easy.
2) You will be redirected to your dashboard where you will place a new order using the column of links on the left of your screen. See below for details:
3) You then enter your client’s information including their name and contact details. Next you have to choose which type of service you want. Phantom Couriers offers everything from downtown bike courier to international delivery to China.
4) To get your package to Victoria click on service type. A drop-down menu will give you a number of options. You’ll want to select “Sameday Vancouver Island” which will put your package on the next flight to Vancouver Island. For a complete listing of services and the meaning of their abbreviations click on the link HERE.
That’s it. All you have to do is press submit and your order is done. Your package will be picked up and shipped to its destination.
If at any point you want to know where your order is, check your dashboard and put in your order number. You’ll also get live email notifications directly into your inbox so you’ll always get the most updated information possible.
Place your order with Phantom Couriers today!
Whether you’re new to international shipping or a frequent shipper who wants to grow your business – we’ll help take your business everywhere it needs to go.
For over 20 years Phantom Couriers has been connecting businesses to the world with our international courier services. Our network and affiliates offer world-class international delivery services to and from more than 220 countries and territories worldwide. Whether you need your shipment to arrive at its destination overnight, or if standard international shipping will do, we have the right solution for you.
• Phantom Couriers International 9AM
Guaranteed delivery to and from select international destinations by 9 a.m. the second business day.
• Phantom Couriers International 10:30AM
Guaranteed delivery to and from select international destinations by 10:30 a.m. the second business day.
• Phantom Couriers International 12PM
Guaranteed delivery from select points in Canada to international destinations by 12 p.m. (noon) the second business day.
• Phantom Couriers International
Guaranteed delivery to and from most international destinations by the second business day.
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