Meal Prep Delivery

Mark:  Hi, it's Mark from Top Local. We're here with Mark Huggan, Phantom Couriers in Vancouver. Vancouver's favourite courier company, one of the top 100 fastest growing companies in British Columbia. And well, let's just expand it, Alberta, Ontario. The world. Hey, how are you doing Mark? 

Mark H: We're doing great. Thanks. How are you? 

Mark: Good. So we're going to talk about meal prep delivery. What is that? 

Mark H: Alright. So people at home, they order weekly meals brought over for their particular diet preferences that week. And we work for meal prep companies that prepare the meals all over the lower mainland. And well, we worked with them as far away as Fort Langley to Vancouver.

And so they prepare the meals, they get them all together in packages, and then we go and take them out to the clients' homes. And so with that, there's the specific needs to get to be done. There are usually frozen meals or meals and cooler bags with ice packs, which means the bags in ice packs have to be retrieved.

They have to be accounted for. There's inventory management. Specific, you know, non-contact dropping off. Plus I don't know about you, but if you've ever cooked a Sunday dinner for two, I mean, you know, that things aren't always working perfectly. So a lot of patience when you're doing the pickup, because people were putting the orders together.

So it's a big teamwork thing between, the logistics of owning a meal prep company must be huge. So the courier really needs to be like the easiest part of their day. Like everything's done. It's ready. Let's just go. So when we arrive, we try to make it like, Hey, great job. Let's go. And if there's any waiting around, we're just patient.

Because we know it's already been a hard, long road to get it to that point. We must just make it the happy ending. A different industry, but happy ending comes along sometimes once in a while. There you go. 

Mark: So given where we're at with the pandemic and it's going to stretch out for a while, from the way it's looking. This is probably a business that's really expanding, right? 

Mark H: Oh 100%, you know, for sure. You know, everybody was a little bit paranoid at first. Like, Oh, I don't know if I'm going to order my food because people have touched it, but those industries were probably the first ones to get the excellent protocols in.

First of all, food safe, they're already sanitary. And then they already had things in bags. They're already frozen or flash frozen. And really that's the first non-contact delivery there is. Cause you arrive at the home, there'll be branded bags there that they were had previously had you just take the old ones, put the new ones there. They're taken out to be sanitized. Everything is tickety boo. You know no contact 100%. And then everything inside is super sterile and people are appreciating it. And you can see the meal prep popping up in all sorts of things. 

A lot of companies specialize in like a paleo meals or keto meals. And then there's some from South Asian community. They put out more warm food. Like it's not frozen as much. So it might be like fresh prep eat this today. So that takes it a little bit different than a frozen meal, but they're all over the place and they're popping up and we're working with them all the time.

So it's fun. It's challenging. And it's fun. And it gives us more to do and we'd like doing it. So it's a good job. 

Mark: Keeping people happy, keeping smiling faces, keeping people fed. Phantom Couriers. If you have a meal prep company and you want a reliable delivery service to make sure stuff gets there on time and get your stuff picked up, organizing it all for you,makes it as easy as possible. Phantom Couriers. Reach them at (604) 899-5447. Or if you're  in Edmonton or Calgary or Toronto, +1 844-899-5447. Thanks Mark. 

Mark H: You got that right. Thank you.